Director of Client Experience & Head of Private Branch Banking
Mr. Castellow joined Fieldpoint Private in 2021 as Director of Client Experience & Head of Private Branch Banking, with over a decade of leadership in a range of customer experience, sales leadership and operational roles.
Mr. Castellow leads the firm’s Private Branch Banking team and oversees the bank’s efforts to assure that its customer experience is second to none. In addition, he is charged with mitigating risk, ensuring operational excellence, creating firmwide strategies that continuously push the business forward, and maximizing colleague engagement.
Prior to Fieldpoint Mr. Castellow was the market financial center manager at Bank of America for the South Atlanta team. Before that he worked his way up through a number of important positions at SunTrust Bank (now Truist Financial) from Assistant Branch Manager to National Wealth Advisory Support Director where he led the Domestic Wealth, International Wealth, GenSpring Ultra High Net Worth, Fiduciary and Strategy teams. In this role he developed, and coached five senior leaders in strategy and executional excellence to optimize all levels of the private wealth management service-oriented processes and policies.
Mr. Castellow holds a Bachelor’s in Marketing from Columbus State University and works out of our Atlanta location.